by Sharon Wee

There are pretty much two big things that are the most stressful in any cake decorator’s life. The first one is working out how much to charge. Even if you do it as a hobby there will come the day when you either a) realise that you have not been covering your ingredients and that in fact you have become a charity or b) you are working for less than factory workers in China get paid. Working out how much to charge is hard, especially in the beginning when you are slow no one is possibly going to pay you for the hours you spend on a cake. But this is not a blog post about pricing. This is about the other thing that stresses the heck out of a cake decorator – deliveries.

But if you are interested in how to price properly and to learn with a no nonsense and honest approach, I can highly recommend The Business of Baking’s Online Confident Pricing Class.

Anyway, back to the topic at hand. Cake deliveries are so stressful because they usually have a deadline attached. We spend days and sometimes weeks preparing the decorations but during delivery know that if something went wrong, we would literally only have hours to fix it. Mere hours… to fix something that has taken you days or weeks to do. If that is not stressful enough, consider the fact that the client (children, brides, companies…) and a roomful of their friends and family are counting on you. Are you stressed already just thinking about that? How about add to that, the fact that you have no control over the other crazies on the road or mother nature (if she decides to rain, hail or snow).

cakememe
Image from The Business of Baking

I learnt early on that I had to make my cakes really secure because I lived in a high rise apartment for many years and that meant that my car was parked about 8 stories underground. The car park was tight and filled with lots of turns and speed bumps. Anytime I wanted to deliver a cake, I had to carry it in the lift and hold on to it for about 35 floors and at the same time avoid any number of people, children and dogs that entered the lift. Then once I got it in the car, I had to go over a number of speed bumps and pray that no one was speeding down the ramps in the opposite direction.

I’ve had many figurines fall apart, cake tiers shift and flowers break. In many cases, I’ve had to turn the car around, perform emergency ‘surgery’ in the back of the car when I arrived or fix things as the venue staff look over my shoulder (and pick that exact moment to ask me all about cake decorating!). But I like to think positively, so every time I encounter one of these intensely stressful situations, I’ve used it as a learning experience.

A while ago, I asked my Facebook audience to share their delivery tips and I’ve compiled and shared the top 11 (and a super bonus one) below. You can also can view the original thread of cake delivery tips and photos.

1. Make sure that the cake itself is structurally stable first! Give it a good shake when it is finished. Is anything wobbling or looking a little shady? Fix it now. Put extra dowels, use centre poles, replace heavy figurines with ones that have styrofoam so they are lighter, or remove things that are likely to break. Don’t just cross your fingers and hope for the best. You will feel so more for confident come delivery time if you know that your cake can withstand some shaking and jiggling.

2. Find a good strong box. A strong box is way more important than a pretty looking one. I personally would rather the cake get there in one piece. For my small to medium cakes, I tend to use moving boxes or construct one out of cake box bases and lids. If you are living in a temperature sensitive area, it is also advisable to wrap and cover up any gaps around the box.

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A student’s cake, boxed and ready to be hand carried on a plane. Little holes were cut on the sides to act as handles.
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This student brought her own box but because this was in Singapore we needed to make sure the cake was entirely covered or else it would start sweating the minute it went outside.
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This cake was completed during a really humid week in Sydney and was getting delivered to a park, hence it needed to be well protected.
From Dee'licious & D'vine
Image from Dee’licious & D’vine. She used thick cardboard to extend the outer edges of the box so that it became taller.

3. For larger cakes or cakes that are not travelling very far, I have them in a open box and bring with me a very large (and clean) garbage bag. If it is raining when I get there, I will use the bag to cover up the cake and box while I transport it.

I have a hatchback so I tend to fold down one of the seats at the back so that I can check on the cake the whole time during the delivery.
I have a hatchback so I tend to fold down one of the seats at the back so that I can check on the cake the whole time during the delivery.
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Always take a picture of the cake once it’s dropped off or set up. That way you have proof of what the cake looked like when you left it.

4. Invest in a sturdy trolly. For ages, I was hand carrying these cakes and not only was I hurting my back, but I found that lots of little accidents can occur when you are tilting the cake or when you can hardly see around it. Go to your local hardware store and get a nice sturdy flat trolly.

5. Make sure your cake is placed on a flat surface during transportation. I know it’s tempting to have the cake on a lap because you can see it and therefore feel that it is safe just because you are holding on to it. But personally, I think it is one of the most dangerous places you can place your cakes. Chances are, if something happens, arms will be flying and the cake is more likely to topple over or slide forward from wobbly legs. Make sure you also have a non-slip mat underneath the cake box.

6. Have an emergency kit. Always keep some tools and emergency supplies (like royal icing, piping gel, pre-cut blossoms, spare flowers…etc) in your kit so you are not caught out when something unfortunate happens.

7. Cling wrap any figurines or flowers and place some tissue between them to prevent them from knocking into each other during the delivery.

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Where figurines are holding hands or otherwise connected, don’t actually attach them. Doing so adds a stress point during transport that is likely to break. It’s often good enough to have them just resting on each other. You can always glue at the venue with a little water if you really want to.

8. The car must be cool to cold before the cakes get in. Especially on a hot day, I make sure I run the air conditioning in the car for 5 minutes before even putting the cake inside. Block out windows if you know the sun will likely shine directly on the cake and Facebook follower Catherine also suggests lining the boxes with foil to keep the cakes cool too.

9. Invest in special cake delivery boxes. If you live in an area where the roads are really bad or have to deliver really far away, consider investing in special cake delivery boxes like Cake Safe or getting custom sized ones made.

Cake Safe transport box.
Cake Safe transport box.

10. Provide proper care and cutting instructions. This is important, especially for 3D cakes. Most clients and venue staff would not know that there are dowels, centre poles or metal structures inside. Make it easy for them by providing a diagram and instructions on how to store the cake. That way you can be sure that they are not driving around for hours with it in the back seat, placing it under the hot sun or leaving it outside in humid weather.

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With more complex cake structures, I usually take a picture of the structure without the cake to attach to the box.
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The care instructions also tells the venue staff what items on the cake need to be kept for the client.

11. Bonus Tip! This last tip is by my friend Yumi from Piece of Cake by Yumi Castrillo. She does a lot more buttercream cakes and lives in a more humid climate than I do so I asked her to share with you her biggest tip.

 “I keep my finished cakes in either (a) the freezer, for buttercream coated cakes or naked cakes; and (b) the chiller for my fondant cakes.

Image courtesy of Piece of Cake by Yumi Castrillo

I don’t have a problem with sweating, or condensation on my cakes, when I take them out of the freezer or chiller the next day. As long as I have my air-conditioning on, any sweating just evaporates in time. Note – at this point, the cake should always be in an air-conditioned room or car. If the delivery venue happens to be open-air (like a garden or the beach), I make an advance request from my client that they find an air-conditioned room for the cake to stay in until right before the party begins. A chilled cake has better chances of staying “up” in room temperature for the party.”

Super bonus tip from Nick (who delivered many of my cakes): “Use google maps and streetview to plan ahead, and call the venue to remind them you are coming! So many venues have strange entry points for their loading dock or terrible on-street parking. Sometimes you really need a second person simply to move the car (I’m talking about you, Cabramatta!). And in a few cases we showed up to a locked venue staffed only by kitchen hands who had no idea what to do with a many-tiered wedding cake.”

Hopefully you have found these tips helpful and will be just a little less stressed when you go to deliver your next cake. Do you have any experiences or tips of your own? Feel free to share them below.

Some of Sharon's favourite tools

10 Comments on 11 tips for stress-free cake deliveries

  1. margarita cruz
    March 20, 2016 at 11:23 pm (1 year ago)

    tu trabajo es hermoso ojalá algun día pueda hacer pasteles como los tuyos

    Reply
  2. Gaby Kokoa
    March 22, 2016 at 11:55 am (1 year ago)

    This is perfect!! 😀 thanks for yours tips!

    Reply
  3. Diana
    March 25, 2016 at 6:11 pm (1 year ago)

    Muy buenas ideas. Gracias.

    Reply
  4. Cakeadoration
    April 21, 2016 at 3:31 pm (1 year ago)

    Thanks! All great tips! I actually use duct tape between the box and carpet of my car/suv. I can even avoid using a box if I’m not traveling too far. The duct tape works like a charm under the decorative cake board to not allow any sliding around! The weight of the cakes is what does the trick. Works every time!

    Reply
  5. Donna
    August 17, 2016 at 12:49 am (11 months ago)

    Very helpful tips. Learned a lot from this. Thanks for sharing Sharon.

    Reply
  6. Summer
    August 24, 2016 at 4:42 pm (10 months ago)

    Hi Sharon, I did have a problem when I planned the gravity defying cake. I wish to use bent (curve) copper pipe for support. However, I have no idea that how to attach on the wooden board. Besides the curved copper as support, what kind of materials that you’d are suggest?

    Reply
    • Sharon Wee
      August 28, 2016 at 9:47 pm (10 months ago)

      Hi Alice, I don’t use copper pipe so can’t advise but I usually use a threaded screw pole and drill a hole in the board and put nuts on each side to hold it. If you want to learn more about bent copper Lauren Kitchens’ Craftsy class Gravity Defying Cakes (http://www.craftsy.com/ext/SharonWee_431_CP) uses it. Hopefully that can help you.

      Reply
  7. Gemma
    September 3, 2016 at 8:08 am (10 months ago)

    Awesome article! Thanks Sharon 👏🏻😊

    Reply
    • Sharon Wee
      September 3, 2016 at 12:13 pm (10 months ago)

      You are welcome Gemma!

      Reply
  8. Cindy
    February 7, 2017 at 12:06 am (5 months ago)

    All excellent ideas thank you xxx I also have started placing a ” cake on board” sign on the back car window. In case y trip is slow cause of rough roads.

    Reply

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